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1 YEAR WARRANTY - Every product on this site is guaranteed against faulty workmanship and defects for a period of one year from
the date of purchase. |
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If we made an error, or the product is defective:
Please examine your order upon arrival for any discrepancies or defects.
If an error has been made to your order and it is our fault, please contact us and an exchange will be arranged free of charge.
If you wish to exchange an item:
You must first contact us by e-mail or telephone. Return each item in its
original box and with all original packing materials. A full credit will be given for returned products that are unused and undamaged. You are
responsible for paying the return shipping costs. No exchanges will be
accepted after 30 days. If no exchange is desired, a 15% restocking fee
will be deducted from your refund.
If the product was damaged during shipping:
In the event of damaged items, please save all packaging materials and
report damage immediately to the carrier. All shipping damage claims must be filed directly with the carrier and Exotic Hammocks.
Returns Center
Exotic Hammocks
(760) 436-5119 |
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We reserve the right to change, modify, add, or remove portions of this statement at any time.
You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this statement will mean that you accept those changes.
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